1. Personal Information
We Collect
MYRE collects personal
information that is reasonably
necessary
for, or
directly related
to, the provision of our real estate
management,
advisory and
operational services. The types of
information we may
collect
include:
Identity and contact information:
name, date of birth,
identification
documents, company details,
address, telephone
number and
email
address.
Property-related information:
lease details, tenancy records,
ownership information,
maintenance history, compliance
documentation and
communication records.
Financial and transactional
information: payment details,
billing
records, rental statements,
invoices and transaction
history.
Website and portal information:
login credentials, usage data,
IP
addresses, device information and
activity within MYRE
Access.
Sensitive information: information
collected only where
necessary for
compliance, operational or legal
purposes, and
only with your
consent
or where otherwise
permitted by law.
2. How We Collect
Personal
Information
MYRE collects personal
information through a range of
interactions and
channels,
including:
•
Direct communication with clients,
tenants, landlords, and
service
providers
•
Forms, agreements, and
onboarding documentation
•
MYRE Access portal interactions
•
Email, telephone, and in‑person
correspondence
•
Third‑party advisors (legal, tax,
compliance) engaged by or on
behalf
of the client
Publicly available sources where
relevant to property
management
or
compliance obligations
Where practicable, MYRE collects
personal information directly
from
the individual concerned. In some
circumstances, we may
receive
information from third parties
where this is necessary to
perform
our
duties as a corporate real
estate agent, property
operator or
professional service provider.
3. How We Use Personal
Information
MYRE uses personal information
for purposes connected with
the
delivery, administration and
improvement of our services,
including to:
•
Managing commercial and
residential property operations
•
Facilitating communication
between tenants, landlords, and
MYRE staff
•
Coordinating maintenance,
compliance, and regulatory
obligations
•
Processing payments, issuing
statements, and managing
financial
records
•
Providing advisory services to
private clients and family offices
•
Maintaining security and integrity
of MYRE Access
•
Meeting legal, tax, and regulatory
requirements
•
Enhancing user experience and
improving our systems
MYRE will not use personal
information for unrelated
purposes
unless
we have obtained
consent, or the use is otherwise
authorised or
required by law.
4. Disclosure of
Personal Information
MYRE may disclose personal
information where reasonably
necessary
for the operation of our
business, the delivery of our
services, or
compliance with legal
and regulatory obligations.
Recipients may
include:
•
Landlords, tenants, and authorised
representatives
•
Contractors, tradespeople, and
service providers engaged for
property
operations
•
Legal, tax, and compliance
advisors
•
Payment processors and financial
institutions
•
Technology providers supporting
MYRE Access and internal
systems
•
Government authorities where
required by law
MYRE does not sell, rent or trade
personal information.
Where personal information is
disclosed to third-party service
providers, MYRE takes reasonable
steps to ensure those
providers
handle the information
consistently with applicable
privacy laws and
MYRE’s
confidentiality and data
protection
standards.
5. Storage and Security
MYRE takes reasonable
administrative, technical and
organisational
measures to
protect personal information from
misuse, interference,
loss,
unauthorised access, modification
or
disclosure. These measures
may include:
•
Secure servers and encrypted
data storage
•
Controlled access to MYRE Access
and internal systems
•
Role‑based permissions for staff
•
Regular system monitoring and
security reviews
•
Confidentiality obligations for
employees and contractors
While MYRE implements
appropriate safeguards, no digital
system or
method of transmission
is entirely free from security
risk.
Users are
responsible for
maintaining the confidentiality of
their login
credentials and for
notifying MYRE promptly of any
suspected
unauthorised access.
6. Access and
Correction
You may request access to the
personal information MYRE holds
about
you, or request that we
correct information that is
inaccurate,
incomplete, out of
date or misleading.
Requests should be submitted
using the contact details set out
below.
MYRE will respond within
a reasonable timeframe and in
accordance
with the Australian
Privacy Principles.
7. Cookies and Website
Tracking
MYRE’s website may use cookies
and similar technologies to
support
website functionality,
improve service delivery
and
maintain the
security of MYRE
Access. These technologies may
be used to:
•
Improve website functionality
•
Analyse usage patterns
•
Enhance user experience
•
Support secure login to MYRE
Access
You may adjust your browser
settings to disable or restrict
cookies.
However, doing so may
affect the performance,
availability or
functionality of the
website or MYRE Access.
8. Third-Party Links
MYRE’s website and digital
platforms may contain links to
external
websites or services
operated by third parties. MYRE is
not responsible
for the privacy
practices, security standards or
content of those third-
party
websites. Users should review the
privacy policies of any external
services they access.
9. Changes to This
Privacy Policy
MYRE may amend this Privacy
Policy from time to time to reflect
changes in our operations,
technology, legal obligations or
privacy
practices. The most
current version will be published
on
our website
and will indicate
the date of last update.
10. Contact Us
For enquiries, access or correction
requests, or concerns
regarding
this
Privacy Policy or MYRE’s
handling of personal
information,
please
contact:
MYRE Pty Ltd
Phone: 1300 006 973
Level 10, 97-99 Bathurst Street,
Sydney NSW 2000
